HAUS TERMS, CONDITIONS, & POLICIES
TERMS AND CONDITIONS:
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By participating and doing business with Meraki Haus, I agree to, and shall be bound by the following terms and conditions:
INSTRUCTORS
All Instructors are trained and/or certified employees who use the facility for related pole, aerial, dance, and fitness purposes. All Instructors are required to have at least one fitness related certification and/or 3 year equivalent training along with an updated CPR and First Aid Certification.
BEHAVIOR IN THE HAUS
Please respect your instructors and fellow students and leave your phone conversations outside the studio while in class. This applies to text messaging and emailing as well.
No street shoes permitted in the studio.
Some students prefer to not be in the background of photos and videos posted to social media sites. Please ask permission first if you will be taking a picture or video so others have the option to step aside for a moment.
Meraki Haus is committed to creating a safe, inclusive space regardless of race, ethnicity, religion, social class, gender, sexual orientation, gender identification, ability, or age. We will not tolerate harassment of any kind in our studio or online spaces.We do not tolerate bullying or disrespecting of other students and their personal space. Such behavior will result in you being removed from Meraki Haus, and you will no longer be able to take classes at Meraki Haus.
Being under the influence of Drugs or Alcohol is not permitted.
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MEDICAL CONCERNS:
Please advise your instructor of any ailments, injuries, disabilities, high blood pressure, pregnancy, or other pre-existing conditions before the start of class. We strongly recommend you refer to your primary care physician and medical professionals to guide you through any new fitness routine.
LATE POLICY AND FEES
You must sign up online to ensure spot.
DO NOT BE LATE.
You should be dressed and ready to start your session at the scheduled time. We suggest that you arrive at least 5 to 10 minutes before your class to avoid being late. This is a safety issue, and we ask that you respect both instructors and other students by showing up on time as tardiness is disruptive to the classroom experience we all aim to provide.
No shows will deduct class credit when applicable and charge a $10 fee.
If you do arrive more than 10 minutes late you can be denied participation for safety reasons and will be counted as a no show. This will be at instructor's discretion.
A no show is considered to be any reservation by the client that the client cancels within 3 hours of start time of class and/or does not attend/show up to. I understand that if I choose not to sign up for class that I risk the chance that it is full or canceled. Instructors can cancel any class with zero students signed up, up to 3 hours prior to class start time.
CHILDREN AND MINORS
CURRENTLY - Minimum age requirement is 14 years old.
Students under the age of 18 must have a parent or guardian sign a parental or guardian release form and have an attached online account prior to taking classes at Meraki Haus.
Minors 17 and younger are not allowed to train/practice alone without Parent/Guardian Present.
Children under the age of 14 are not permitted to take class and they are never to be left unattended in the Haus as we do not offer supervision services.
PRIVATE PARTIES
Private Parties that are cancelled at least 7 days in advance may be rescheduled up to 30 days from the original date of the party. Failure to cancel your party 7 days in advance will forfeit your opportunity to make up your party.
HAUS SCHEDULE CHANGE POLICY
Schedule may change at any time and is at the sole discretion of Meraki Haus.
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LOST AND FOUND:
Meraki Haus will take no responsibility for personal effects and possessions left on premises during or after any use of facility. We do, however, maintain a lost and found and will hold recovered items up to 30 days.
PROPER ATTIRE
Please wear proper attire when visiting Meraki Haus.
No nudity is allowed in the studio. Proper attire must be worn at all times.
Underwear is not allowed as workout attire. Active wear is encouraged.
Please avoid wearing any lotions, oils, and absoutely no jewelry in class.
ALCOHOLIC BEVERAGES
Alcohol consumption is not permitted prior to any physical activities at the studio. If you are intoxicated when arriving at our studio, you will not be allowed to participate, and will not be refunded your money.
REFUND POLICY
All sales are final and there are no refunds or transfers.
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